## 1. COMPANY INFORMATION

**IKI.AI** Inc.  
2613, 701 Tillery Street Unit 12  
Austin, TX 78702  
United States  
Email: [team@iki.ai](mailto:team@iki.ai)  
Website: [https://iki.ai](https://iki.ai/)

## 2. INTRODUCTION

**IKI.AI** Inc. ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant services that provide personalized responses based on your uploaded data and general knowledge.

## 3. INFORMATION WE COLLECT

### 3.1 Personal Information

- **Email Address**: For account creation, authentication, and communications  
- **Profile Photo**: Optional profile image for account personalization  
- **Social Media Links**: Optional links to your social media profiles

### 3.2 Content and Usage Data

- **Uploaded Data**: Documents, files, and any content you upload to train your personalized AI assistant  
- **Query Data**: Questions and interactions with your AI assistant  
- **Usage Analytics**: Service usage patterns, feature utilization, and performance metrics collected through analytics tools

### 3.3 Technical Information

- **Device and Browser Data**: IP address, browser type, device information, operating system  
- **Log Data**: Access logs, error reports, system activity automatically collected by our systems and cloud infrastructure

## 4. HOW WE COLLECT INFORMATION

- **Directly from You**: During account registration, profile setup, data uploads, and service interactions  
- **Automatically**: Through cookies, analytics tools (including Amplitude), and system logs  
- **Third-Party Services**: Through our cloud infrastructure providers (AWS) and analytics platforms

## 5. HOW WE USE YOUR INFORMATION

### 5.1 AI Assistant Services

- Create and maintain your personalized AI assistant based on your uploaded data  
- Process your queries and provide intelligent responses combining your data with general knowledge  
- Improve the accuracy and relevance of AI responses  
- Maintain and optimize service performance

### 5.2 Account Management

- Authenticate your identity and manage your account  
- Provide customer support and technical assistance  
- Send service-related notifications and updates

### 5.3 Service Improvement

- Analyze usage patterns to enhance our AI capabilities  
- Develop new features tailored for knowledge workers  
- Conduct research and development for service optimization  
- Ensure system security and prevent unauthorized access

### 5.4 Communications

- Send important service announcements and updates  
- Respond to your inquiries and support requests  
- Provide technical notifications related to your AI assistant

## 6. INFORMATION SHARING AND DISCLOSURE

### 6.1 We Share Information With:

- **Cloud Service Providers**: AWS for secure data storage and processing infrastructure  
- **Analytics Providers**: Amplitude and similar services for usage analytics and service improvement  
- **Technical Service Providers**: Third-party vendors who assist in service delivery and maintenance

### 6.2 We May Disclose Information When:

- **Legal Requirements**: Required by law, legal process, or government request  
- **Security Purposes**: To protect our services, users, or prevent fraud  
- **Business Transfers**: In connection with mergers, acquisitions, or asset sales (with appropriate data protection measures)

### 6.3 We Do Not:

- Sell your personal information or uploaded data to third parties  
- Use your uploaded content to train AI models for other users  
- Share your personalized data without your explicit consent

## 7. DATA SECURITY

We implement robust security measures to protect your information:

- **Encryption**: Data encrypted in transit and at rest using industry-standard protocols  
- **AWS Security**: Leveraging AWS's enterprise-grade security infrastructure  
- **Access Controls**: Strict authentication and authorization systems  
- **Regular Monitoring**: Continuous security assessments and threat detection  
- **Employee Training**: Staff trained on data protection and privacy best practices

## 8. DATA RETENTION AND DELETION

### 8.1 Our Data Retention Policy:

- **Uploaded Data**: Stored only as long as needed to provide your AI assistant services  
- **Account Information**: Retained while your account remains active  
- **Analytics Data**: Aggregated usage data retained for service improvement purposes

### 8.2 Your Control Over Data:

- **Immediate Deletion**: When you delete specific uploaded data, we permanently remove it from our systems  
- **Account Deletion**: When you delete your entire profile, we permanently delete all associated data including uploaded content, queries, and personal information  
- **No Data Recovery**: Once deleted, your data cannot be recovered

## 9. YOUR RIGHTS AND CHOICES

### 9.1 Data Control Rights:

- Access your personal information and uploaded data  
- Update your email address, profile photo, and social media links  
- Delete specific uploaded files or your entire account  
- Export your uploaded data in a portable format

### 9.2 Communication Preferences:

- Manage email notification settings  
- Opt-out of non-essential communications  
- Update your contact preferences

### 9.3 Analytics and Tracking:

- Manage cookie preferences through browser settings  
- Contact us to opt-out of certain analytics tracking

## 10. INTERNATIONAL DATA TRANSFERS

As we serve knowledge workers internationally, particularly in the US and EU, your information may be transferred to and processed in the United States through our AWS infrastructure. We ensure appropriate safeguards are in place for international data transfers, including:

- **Standard Contractual Clauses**: For EU data transfers  
- **AWS Global Infrastructure**: Utilizing AWS's compliant data centers  
- **Data Protection Measures**: Implementing appropriate technical and organizational safeguards

## 11. GDPR COMPLIANCE (EU USERS)

For users in the European Union, we provide additional rights under GDPR:

- **Lawful Basis**: We process your data based on contract performance and legitimate interests  
- **Data Portability**: Right to receive your data in a structured, machine-readable format  
- **Right to Rectification**: Correct inaccurate personal data  
- **Right to Erasure**: Request deletion of your personal data  
- **Right to Restrict Processing**: Limit how we process your data  
- **Right to Object**: Object to processing based on legitimate interests

## 12. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights including:

- Right to know what personal information is collected and how it's used  
- Right to delete personal information (which we honor immediately upon request)  
- Right to opt-out of the sale of personal information (we do not sell personal information)  
- Right to non-discrimination for exercising privacy rights

## 13. CHILDREN'S PRIVACY

Our AI assistant services are designed for knowledge workers and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

## 14. THIRD-PARTY SERVICES

We use the following key third-party services:

- **Amazon Web Services (AWS)**: Cloud infrastructure and data storage  
- **Amplitude**: Analytics and usage tracking  
- **Other Service Providers**: Additional technical services as needed for operations

These providers have their own privacy policies and security measures. We select providers that maintain appropriate data protection standards.

## 15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of material changes by:

- Posting the updated policy on our website with a new effective date  
- Sending email notifications to your registered email address  
- Providing in-service notifications when you access your AI assistant

## 16. CONTACT INFORMATION

For questions about this Privacy Policy, to exercise your rights, or to request data deletion, contact us:

All Inquiries: [team@iki.ai](mailto:team@iki.ai)  
Address: [IKI.AI](https://iki.ai/) Inc., 2613, 701 Tillery Street Unit 12, Austin, TX 78702, United States  
Phone: +1 (978) 449-4167